Faster and more precise quote generation for logistic companies

CHALLENGES:

Andesia is a multinational logistics company with a fully unified distribution chain that serves multiple countries from Asia, Europe, North and South America.
Their distributive presence includes warehousing, logistics services, financial services, and marketing initiatives for industrial products such as aluminum, chemicals, and plastic.
Like many logistics companies, Andesia sought to improve the effectiveness and speed of price quote generation for their commercial department.

SOLUTION:

Thanks to Heinsohn’s expertise in the logistic sector and in Salesforce technology, we were able to develop an automated platform for internal use in order to generate commercial price quotes. This system includes:

1. Automated system with different parameters for the administrator profiles:
• Demand management
• Product management
• Quote file generation
• Incoterms data use for quotes
• Freight management

2. Customized platform for the generation of commercial quotes that calculates prices using cargo information, commissions, client requests, etc.
3. Security - Parameterization and user administration
4. Customer community
5. Integration with Salesforce CRM

TECHNOLOGIES:

Salesforce Platform

INDUSTRY:

Logistics

BENEFITS:

50% time reduction in quote generation
More accurate calculations to generate precise information for the client in less time
20% error reduction in quote generation
80% more time-efficient generation of commercial quotes
Significant reduction in data processing times
Fast implementation in less than 5 months

Peter Drucker

“Quality of service is not what you give, it’s what the client receives»